How to solve: ”We were unable to load Disqus. If you are a moderator please see our troubleshooting guide.” in Firefox

januari 20, 2018 – 11:31 f m

If you run Cloudflare and using Disqus and see the error:

”We were unable to load Disqus. If you are a moderator please see our troubleshooting guide.”

It looks like Disqus + Firefox can’t handle: the ”data-rocketsrc” that Cloudflare

It is easy to fix.

You must change the following tag: <script type="text/javascript"></script>

add: data-cfasync="false"

example:

<script data-cfasync="false" type="text/javascript></script>

If you are running WordPress and using WP Rocket plugin try:

WP Rocket plugin is adding type=’text/rocketscript’ to the script tags. Fix it by adding data-cfasync=”false” to all tags.

More info:

https://support.cloudflare.com/hc/en-us/articles/200168056-What-does-Rocket-Loader-do-



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